Front Office Associate / Medical Assistant – Buffalo, NY
We are a well-established medical practice looking for a professional, reliable, and compassionate Front Office Associate / Medical Assistant to join our team. This role combines patient care support with front desk responsibilities, providing a key link between patients and providers.
Responsibilities:
• Answer and direct incoming calls in a courteous, professional manner
• Schedule and confirm patient appointments
• Greet, check in, and prepare patients for their visits
• Take vital signs and update patient charts as needed
• Support physicians and clinical staff during patient care
• Maintain accurate and confidential patient records
• Assist with general office operations to ensure smooth workflow
Qualifications:
• Previous medical office or healthcare experience preferred
• Excellent communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• EMR/EHR knowledge a plus but not must
• Positive attitude and strong team player